SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of PPIA (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (97)
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Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok Works ok works ok
Very tough, very thick. Keeps the shape like a wire. Works.
It works well, I haven't tried the speed yet to see if it really is usb 3.0
Very good. Excellent Transmission. No need to contact the store.
Great goods! Great packaging! Fast shipping! Works perfectly! Many thanks for punctuality and decency! Waiting is justified! Corresponds to the description! Thank you so much administration Shop and its workers! Great product! Great packaging! Fast delivery! It works perfectly! Thank you so much for your punctuality and decency! The expectation is justified! Matches the description! Many thanks To the store administration and its employees!
5 meter cable connected to a USB 3.0 hard drive, the transfer cups are the same as if you didn't connect it with this cable, excellent quality
Parcel delivered. I am very happy with the purchase. Thank you. Quality: Excellent. Prices: best. Delivery time: very fast. Service: Excellent. 5 + stars
It looks good quality and is very useful when you have the power plug away from the device.
All OK!
Superb gold plated Quality, Fast delivery
Yakysniy podovzhuvach, Duzhe shvidka delivery.
Impeccable well received quickly very good product very good store
good product and fast delivery
Excellent store
the cable arrived very fast. Good quality. store recommended.
Good extension. To Moscow 2 weeks. Seller recommend.
Thanks to the store! Good product as in the description.
Very good items and quick delivery and well packed
Impeccable, very good quality I highly recommend
Very satisfied good day
Perfect, fast shipping, product conforms to its description
Yet to use but looks good
Quality looks good. I have not checked the work yet. Order drove four and a half weeks.
It works very well.
Cable norms, Oak Small, everything works speed does not fall
Fast Delivery
Looks like quality extensions to use with cameras and microphones
The cable is thick, good quality.
As always, quality at the highest level
Good lanyard
The cable came quickly. In appearance, very high quality, almost with a pencil thickness.
Thank you, quickly came, everything is cool
Okey!
In my opinion, hard. In the rest, everything is fine, it works.
Works perfectly, I was surprised by the quality of this cable, and by its thickness
Superb quality
Good product with rain Symbian purchased a well in low price four key Thank you very much.
It was working
Many thanks for shipping all OK
Corresponding to the description. Works normally.
A lot of dubr, truncated CE is stable, I'm happy with the quality and quality of the goods.
Product excellent helping me very Plug device extra
Great quality .... no regrets. Would buy again if needed
Good quality Cable, arrived protected and in good condition!
Very good quality. Strongly recommended.
Excellent cable quality at altitude is very well done now this is a rarity pleasantly surprised.
Excellent, robust and fast transfer.
Corresponds to the description. I recommend the store and the goods
Everything works, the standard USB 3 corresponds, the quality is good.